--- title: I subscribed to a Wakelet plan but not through the official website description: Help Center --- [Skip to content](https://help.wakelet.com/migration/i-subscribed-to-a-wakelet-plan-but-not-through-the-official-website#main-content) English Show submenu for translations [![Wakelet Logo Blue](https://help.wakelet.com/hs-fs/hubfs/Wakelet%20Logo%20Blue-3.png?width=100&height=22&name=Wakelet%20Logo%20Blue-3.png)](https://wakelet.com/) - [Help Center](https://help.wakelet.com/) - [Wakelet](https://wakelet.com/) - [Submit ticket](https://help.wakelet.com/kb-tickets/new) Open main navigation Close main navigation - [Help Center](https://help.wakelet.com/) - [Wakelet](https://wakelet.com/) - [Submit ticket](https://help.wakelet.com/kb-tickets/new) - English Show submenu for translations - [Contact us](https://help.wakelet.com/submit-a-ticket-here) [Contact us](https://help.wakelet.com/submit-a-ticket-here?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.wakelet.com/?hsLang=en) 2. [Wakelet Plans](https://help.wakelet.com/wakelet-plans?hsLang=en) 3. [Troubleshooting](https://help.wakelet.com/wakelet-plans?hsLang=en#troubleshooting) # I subscribed to a Wakelet plan but not through the official website Here’s what you need to know about your Wakelet plans and what you can do if you’ve subscribed outside of Wakelet. ### What’s considered a legitimate Wakelet plan? Only purchases made through the official Wakelet website and apps are considered legitimate plans. Any plan purchases made outside of these official channels are considered illegal. We regularly do audits of our users. An illegally purchased plan can result in the suspension and termination of the account, including the loss of collections created. Any illegal accounts found may also be subject to a permanent ban from using Wakelet. ### How much are the official Wakelet plans? Learn more about how much a Wakelet plan will cost for you through our [pricing page](http://wakelet.com/pricing). ### I received a Wakelet plan offer from an individual for a minimal price, is this legitimate? No, please refer to our [pricing page](https://www.wakelet.com/pricing/) for this. ### Are Wakelet plans sold on other social media platforms and websites? No, Wakelet plans are only sold on www.wakelet.com.  You can upgrade directly from your Wakelet account. ### I can’t reach the (unauthorised) seller anymore. I need my money back! We’re very sorry but we’re unable to provide refunds for purchases made through unauthorised sellers. This is in accordance with the **Limitation of Liability** section of our [Terms of Use](https://wakelet.com/terms). ### I saw a Wakelet plan discount offer online, is this legal? We only announce promotions and offers on our official social media accounts, emails, or newsletters. Here are links to our official global social media accounts: - [Facebook (Wakelet)](https://www.facebook.com/wakelet) - [Instagram (@Wakelet)](https://www.instagram.com/wakelet/) - [Twitter (@Wakelet)](https://twitter.com/wakelet) - [TikTok (@Wakelet)](https://www.tiktok.com/@Wakelet) - [LinkedIn (@Wakelet)](https://www.linkedin.com/company/wakelet/) - [YouTube (Wakelet)](https://www.youtube.com/@wakelet)   - [Wakelet Plans](https://help.wakelet.com/wakelet-plans?hsLang=en#main-content) - [Individual plans](https://help.wakelet.com/wakelet-plans?hsLang=en#individual-plans) - [Education plans](https://help.wakelet.com/wakelet-plans?hsLang=en#education-plans) - [Business plans](https://help.wakelet.com/wakelet-plans?hsLang=en#business-plans) - [Troubleshooting](https://help.wakelet.com/wakelet-plans?hsLang=en#troubleshooting) - [Managing plan, payment and billing](https://help.wakelet.com/wakelet-plans?hsLang=en#managing-plan-payment-and-billing) - [Creating, Curating and Collaborating your Collection](https://help.wakelet.com/creating-curating-and-collaborating-your-collection?hsLang=en) - [Editing, Organizing and Sharing your Profile](https://help.wakelet.com/editing-organizing-and-sharing-your-profile?hsLang=en) - [Workspaces and Groups](https://help.wakelet.com/workspaces-and-groups?hsLang=en#main-content) - [Managing a Workspace](https://help.wakelet.com/workspaces-and-groups?hsLang=en#managing-a-workspace) - [Troubleshooting](https://help.wakelet.com/workspaces-and-groups?hsLang=en#troubleshooting) - [Managing a Group](https://help.wakelet.com/workspaces-and-groups?hsLang=en#managing-a-group) - [Account settings](https://help.wakelet.com/account-settings?hsLang=en#main-content) - [Accessibility settings](https://help.wakelet.com/account-settings?hsLang=en#accessibility-settings) - [Setting up your account](https://help.wakelet.com/account-settings?hsLang=en#setting-up-your-account) - [Troubleshooting](https://help.wakelet.com/account-settings?hsLang=en#troubleshooting) - [Account security](https://help.wakelet.com/account-settings?hsLang=en#account-security) - [Wakelet & Features](https://help.wakelet.com/wakelet-features?hsLang=en#main-content) - [Bookmarks](https://help.wakelet.com/wakelet-features?hsLang=en#bookmarks) - [Community](https://help.wakelet.com/wakelet-features?hsLang=en#community) - [Configuración de la cuenta](https://help.wakelet.com/configuraci%C3%B3n-de-la-cuenta?hsLang=en#main-content) - [Solución de problemas](https://help.wakelet.com/configuraci%C3%B3n-de-la-cuenta?hsLang=en#soluci%C3%B3n-de-problemas) - [Gestionar tu cuenta](https://help.wakelet.com/configuraci%C3%B3n-de-la-cuenta?hsLang=en#gestionar-tu-cuenta) - [Seguridad de la cuenta](https://help.wakelet.com/configuraci%C3%B3n-de-la-cuenta?hsLang=en#seguridad-de-la-cuenta) - [Configuración de accesibilidad](https://help.wakelet.com/configuraci%C3%B3n-de-la-cuenta?hsLang=en#configuraci%C3%B3n-de-accesibilidad) - [Planes de Wakelet](https://help.wakelet.com/planes-de-wakelet?hsLang=en#main-content) - [Gestión de plan, pago y facturación](https://help.wakelet.com/planes-de-wakelet?hsLang=en#gesti%C3%B3n-de-plan-pago-y-facturaci%C3%B3n) - [Solución de problemas](https://help.wakelet.com/planes-de-wakelet?hsLang=en#soluci%C3%B3n-de-problemas) - [Educación Pro y Empresa Pro](https://help.wakelet.com/planes-de-wakelet?hsLang=en#educaci%C3%B3n-pro-y-empresa-pro) - [Plan Legacy](https://help.wakelet.com/planes-de-wakelet?hsLang=en#plan-legacy) - [Individual y Plan Individual Pro](https://help.wakelet.com/planes-de-wakelet?hsLang=en#individual-y-plan-individual-pro) - [Crear, Curar y Colaborar en tu Colección](https://help.wakelet.com/crear-curar-y-colaborar-en-tu-colecci%C3%B3n?hsLang=en) - [Editar, Organizar y Compartir tu Perfil](https://help.wakelet.com/editar-organizar-y-compartir-tu-perfil?hsLang=en) - [Spaces](https://help.wakelet.com/spaces?hsLang=en) - [Spaces (usuarios Legacy)](https://help.wakelet.com/spaces-usuarios-legacy?hsLang=en) - [Wakelet & Funciones](https://help.wakelet.com/wakelet-funciones?hsLang=en#main-content) - [Marcadores](https://help.wakelet.com/wakelet-funciones?hsLang=en#marcadores) - [Submit a ticket](https://help.wakelet.com/submit-a-ticket?hsLang=en) [![Wakelet 'W' blue logo](https://help.wakelet.com/hubfs/W_Logo_Blue.svg "Wakelet 'W' blue logo")](https://wakelet.com) [mailto:support@wakelet.com](mailto:support@wakelet.com) Copyright © 2026, Wakelet